Grievance Redressal

Last updated: 14 October 2026

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the details of our Grievance Officer are below.

Grievance Officer

• Name: Dhananjay Badoni
• Email: [email protected]
• Address: India

Timelines

• We acknowledge complaints within 24 hours.
• We resolve complaints within 15 days.
• Content showing nudity or sexual acts of a person, or impersonation, is acted on within 24 hours of a complaint.

What to include

Your contact details, the date and time of the chat, a description of the issue, and (for ban appeals) roughly when you were banned.

Child safety

If you believe a child is in danger, contact local police (112) and report at cybercrime.gov.in. We report child sexual abuse material to the authorities.